Frequently Asked Questions
Everything you need to know about your Lotto Sport gear and orders.
How long does shipping take for my sports gear?
Standard shipping typically takes 3-5 business days. Express options are available at checkout if you need your equipment or apparel sooner for an upcoming match.
What is the return policy for footwear and apparel?
We offer a 30-day return policy for all unworn items in their original packaging. Please ensure tags are attached and shoes are returned in their original box.
How do I find the right size for Lotto shoes?
Our footwear generally runs true to size. We recommend consulting our detailed Size Guide, which includes centimeter measurements, to ensure the perfect fit for your sport.
Does Lotto Sport offer a warranty on professional equipment?
Yes, all our professional-grade sports equipment comes with a 1-year manufacturer warranty against defects in materials and workmanship.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.